Replacements and Refund
For replacement or refund, please contact our support team by firstname.lastname@example.org. Our support team will guide you through the replacement procedure. To request for refund, you need to provide our support team with following information:
If the refund procedure is connected with product return, the return freight will be charged upon different situations.
A Customer may return a defective product to TablerTV for repair or replacement within the warranty period, it is at TablerTV’s option to determine whether the product is defective. The Customer shall be responsible for the returning freight and TablerTV will return the freight to customer after product defect is confirmed.
Products that are not defective may be returned to TablerTV within 30 days from the date of shipment. All non-defective product returns are subject to a 15% restocking fee. The Customer shall be responsible for all shipping costs and restocking fee determined by TablerTV.